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Frequently Asked Questions about Mortgage Servicing:

How can I set up my automatic payment? Website or call customer service

How can I get a payoff? Call customer service or email payoff department

Where do I mail my payment? Regular payment address or overnight address

Any type of questions related to notices, escrow, taxes, insurance? Call or email customer service

Customer service phone 1 800-262-6574

Customer service email [email protected]

Payoff request [email protected]

Payment address:

Midwest Loan Services

PO Box 209

Hancock, MI 49930

Overnight physical address:

Midwest Loan Services

400 Quincy St., Floor 6

Hancock, MI 49930